RETURN POLICY & REFUND

Last updated April 30, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@robertwhite.co.site to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and Proof of Purchase, then mail your return to the following address:

Orion Health Supplements

Attn: Returns

RMA #

216 Garrison Avenue

Charleston, WV 25302

United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

     ●     Supplements that are Opened

     ●     Supplements without Proof of Purchase

     ●     Supplements not in Original Packaging

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     A 10% restocking fee will be charged for all returns.

     ●     Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

3049514522

info@robertwhite.co.site.